HINDS LIC GROWTH REPORT

Trial Tracker Analysis  |  Muay Thai & BJJ  |  January – May 2026

243
Total Trials
Jan 2 – May 17, 2026
74
Sign-Ups
ZP-verified members
30.5%
Conversion Rate
Above industry avg of 20-25%
41.0%
Peak Month
Apr best  |  Mar 38.0%  |  YTD 30.5%
Quick Guide — What These Words Mean
Trials — People who came in for a free class
Sign-Ups — Trials who became paying members
Conversion Rate — % of trials who signed up. Higher = better.
No-Show — Booked a trial, never walked in
Lead Source — How they found the gym. Google, a friend, walked by.
Warm Leads — Tried the class, haven't joined yet. Still reachable.
HIGH / MED / LOW — How ready they are to join. Based on what they said AND how recently they came in.
1
Monthly Performance
Trial volume, sign-ups, and conversion rate by month
Monthly Trials vs. Sign-Ups
Bar = trials  |  Line = conversion rate %
Month Trials Sign-Ups Conversion Rate Change Rating
January 2026 73 18 24.7% Baseline Below Avg
February 2026 39 13 33.3% +8.6 pts Strong
March 2026 50 19 38.0% +4.7 pts Strong
April 2026 39 16 41.0% +3.0 pts Peak Month!
May 2026 (partial — 17 days) 42 8 19.0% -22.0 pts Building
TOTAL 243 74 30.5% - Well Above Avg
April is your best month ever at 41%. May is already surpassing April on volume. ZP cross-reference confirmed 16 sign-ups from April's 39 trials — 4 straight months of improvement: Jan 24.7% → Feb 33.3% → Mar 38.0% → Apr 41.0%. May now has 42 trials through 17 days — already more than all of April (39). 8 confirmed sign-ups so far (19.0%), but tracker sign-ups always lag. Your 2 hottest leads right now: Shawn Zhou (5/17) asked about signing up online, first thing on his mind. Johannes Fuchs (5/16) said he'd like to sign up next time he comes. Message both today.
$
Membership Pricing Reference
Current Hinds LIC rates — used throughout this report for revenue calculations
All Access
$189
/month
BJJ + Muay Thai
Single Class
$169
/month
Muay Thai or BJJ
Kids
$159
/month
Kids membership
5-Class Pass
$150
5 classes / 3 months
$30/class vs $35 drop-in
Drop-In
$35
single class
$50 full day pass
Revenue math: 74 ZP-confirmed sign-ups this period. If all took Single Class ($169/mo) and stayed 6 months = $74,932 in recurring revenue. Every trial that walks out is real money walking out the door.
2
Weekly Breakdown
Week-by-week trial volume and conversion rate
Weekly Trials & Conversion Rate
Click the legend to toggle trials or conversion rate
Week Of Trials Sign-Ups Conv. Rate Flag
April weeks were much stronger than the tracker showed. May 11 week is incoming. ZP-verified: Apr 6 week hit 50%, Apr 13 at 28.6%, Apr 20 at 35.7%, Apr 27 at 33.3% (Anthony Le signed up). May 11 week just closed: 15 trials, 3 confirmed sign-ups so far (20%). Tracker sign-ups always lag 1-2 weeks — that number is likely higher. 2 of the 5 hottest leads in the system (Shawn Zhou, Johannes Fuchs) came from the May 11 week. Message them before they go cold.
3
Most Popular Time Slots
All-time data — Jan 2 to May 17, 2026  ·  Volume vs. conversion rate by class time
Trial Volume by Time Slot
Total number of trials per class time
Conversion Rate by Time Slot
% of trials that signed up per class time
Time Slot Summary
Conversion rate bars for quick comparison
5:30 PM has the most traffic but the weakest close. 56 trials at 19.6% — nearly 1 in 5 converts. 1:30 PM (30.2%), 12:00 PM (30.8%), and 11 AM (30.0%) all close near 30% with solid volume. 6:30 PM jumped to 43 trials at 23.3% — good volume, needs better closing. Your best coaches should be on the 12 PM and 1:30 PM slots where the numbers prove the pitch works.
4
Most Popular Days of the Week
All-time data — Jan 2 to May 17, 2026  ·  Which days drive trials and which days close deals
Trial Volume by Day
Saturday is the busiest day
Conversion Rate by Day
Monday (33.3%) and Wednesday (29.6%) close best
Friday is collapsing. 35 trials, only 6 sign-ups — 17.1% is the worst day by far. That means roughly 1 in 6 Friday trials converts. Saturday volume hit 56 (your busiest day ever) but closes at only 25.0%. Monday leads at 33.3%, Wednesday at 29.6%. If you can shift Friday energy into Monday and Wednesday close quality, your overall rate climbs fast. Friday needs a dedicated closer or a different pitch.
5
Class Popularity
All-time data — Jan 2 to May 17, 2026  ·  Muay Thai vs BJJ trial and conversion breakdown
Trial Volume by Class
Muay Thai dominates at 89% of active trials (198 of 223)
Conversion Rate by Class
BJJ converts at less than half the Muay Thai rate
BJJ is slowly improving. 21 BJJ trials, 4 sign-ups (19.0%). Muay Thai closes at 27.8%. BJJ went from 11.8% → 16.7% → 19.0% — the trend is moving right. Still 8+ points behind Muay Thai. Assign a dedicated BJJ coach for every trial, do a structured post-class pitch, and offer the 5-class pass on the spot. The improvement is real — keep pushing.
6
How Members Hear About Hinds LIC
Lead source volume vs. conversion rate
Trials by Source
Google and Referrals are the two biggest channels
Conversion Rate by Source
Walk-Ins and Google are the most valuable
Source Trials Sign-Ups Conversion Verdict
Google/Maps1394733.8%Top Channel
Friend/Referral922021.7%High Vol, Improving
Walk-In/Other9666.7%Best Converter
Reddit3133.3%Low Cost, Worth Watching
Instagram500%Not Converting
No Show1000%Lost Revenue
Instagram is still broken. Reddit is real. Google is your powerhouse. MD7 correction: Joseph Jones (Apr 1 trial) was Reddit all along — his source field said "reddit lol." Reddit now has 3 trials and 1 confirmed sign-up (33.3%), not 2 trials at 50%. That changes Reddit's story: it's a steady low-cost channel, not a hot one-off. Walk-ins still close at 66.7% every time. Instagram: 5 trials, 0 sign-ups across 5 months — dead channel until you change the CTA or content strategy. Google at 33.8% on 139 trials is your engine. Protect that ranking.
7
Previous Gym Experience
Where Hinds LIC trials trained before
Experience Level of Trials
Approx. 63% of trials are brand new to combat sports
Top Previous Gyms Mentioned
Church Street LIC (closed) sends the most displaced members
Conversion: With vs. Without Gym Background
Athletes with gym experience convert higher — 31.5% vs. 24.2%
31.5%
Has Gym Background
23 sign-ups out of 73 trials
24.2%
No Prior Gym
37 sign-ups out of 153 trials
7.3 point gap. Athletes with prior gym experience convert at a meaningfully higher rate. The gap is widening as volume grows. Beginners still make up most of your funnel.
The gap is widening — now 7.3 points. Athletes with prior gym experience convert at 31.5% vs. 24.2% for beginners. That's a clear signal: experienced athletes are more ready to commit. The bigger story: the majority of your funnel has zero gym background. Keep the beginner experience strong, but consider a dedicated pitch for the experienced athlete who already knows the value of training. That 7.3-point gap is money left in the room.
8
Lead Source by Month
How the mix of Google vs. Referral vs. other sources shifted month over month
Trial Volume by Source — Monthly
Stacked bars show source mix each month
Conversion Rate by Source — Monthly
How well each source closed each month
MonthSourceTrialsSign-UpsConv. Rate
Jan 2026Google/Maps30930%
Friend/Referral32619%
Walk-In/Other5360%
Instagram300%
Feb 2026Google/Maps25936%
Friend/Referral12433%
Instagram100%
Mar 2026Google/Maps281346%
Friend/Referral16319%
Walk-In/Other22100%
Apr 2026Google/Maps231252.2%
Friend/Referral12325.0%
Walk-In/Other11100%
Instagram100%
Reddit (Joseph Jones — source corrected)11100%
May 2026 (partial — 17 days)Google/Maps25520.0%
Friend/Referral13215.4%
Reddit / No Show400%
Google is still accelerating. ZP-verified: Jan 30% → Feb 36% → Mar 46% → Apr 52%. That's a straight line up for 4 months. Referrals in April also jumped to 25% (was 8.3% in tracker). Walk-ins close at 60-100% every time they show up. MD7 correction: April Reddit = 1 trial, 1 signup (Joseph Jones — previously labeled Unknown). May's partial data (18-19%) will improve as tracker sign-ups catch up. New insight: two Kings gym visitors (miles tepermen + Nakul sadayappon, May 16) came specifically because they know Hinds. They're still at Kings — follow up when they're ready to switch.
9
No-Show Analysis
All-time data — Jan 2 to May 17, 2026  ·  10 no-shows out of 243 bookings (4.1%) — every one is lost revenue
No-Show Rate by Month
March had the highest no-show rate at 6%. April had 2 (5.1%). May has 1 so far.
What a No-Show Costs
Based on your actual membership pricing
Total no-shows 10
Avg conversion rate 30.5%
Estimated lost sign-ups ~2 members
Single discipline value $169/mo
If they bought 5-class pass $150 x 2 = $300
If they became members (12 mo) ~$4,056
No-Show Log
All 10 no-show entries from the tracker
NameDateClassStatus
Jake CapriottiJan 24, 2026BJJNo Show
Abdoullah AhmedJan 24, 2026BJJNo Show
Yang ZhouJan 30, 2026GeneralNo Show
Teddyy DinnerFeb 14, 2026GeneralNo Show
Kaylan GodfreyMar 7, 2026Muay ThaiNo Show
Rohit HeerMar 20, 2026Muay ThaiNo Show
Nicholas SumasarMar 20, 2026Muay ThaiNo Show
Irtiza ChowdhuryApr 18, 2026Muay ThaiNo Show
Hamza HafdyApr 24, 2026GeneralNo Show
bodr CharkaryMay 16, 2026GeneralNo Show
Fix: Send a reminder text the morning of every trial booking. Use Zen Planner's automation to trigger a "See you today!" message 2 hours before class. No-show rate of 4.1% across 243 bookings is manageable — but at 30.5% conversion, those 10 no-shows likely cost 3 members and $3,000+ in 6-month recurring revenue.
10
Follow-Up Priority List
All-time data — Jan 2 to May 17, 2026  ·  175 people who tried but did not sign up — ranked by feedback + recency
Follow-Up Pool by Source
Where the 175 warm leads came from
Priority Breakdown
Scored by feedback language + how recently they trialed
HIGH PRIORITY 19 people
Said they will sign up, mentioned joining, or had strong interest + trialed within 60 days
MED PRIORITY 52 people
Enjoyed class or looking for a gym, trialed 30-60+ days ago — still worth a message
LOW PRIORITY 104 people
No-shows, came just to try with a friend, or actively chose another gym
Full Follow-Up List
Search by name, class, or source. Use Zen Planner to send follow-up emails to HIGH priority first.
NameTrial DateClassSourcePriorityNotes
Start with the 2 HOTTEST leads RIGHT NOW: Shawn Zhou and Johannes Fuchs. Both trialed this week, both from Google, both explicitly mentioned signing up. Message them today before they go cold. Then work through the full 19 HIGH priority list. MD7 update: Anthony Le removed (confirmed signed up 5/3). 2 new HIGH leads added (Shawn Zhou, Johannes Fuchs). 8 new MED leads from the May 11 week. 6 new LOW leads. Total warm lead pool: 175 people. At just a 20% close rate that's 35 new members — $5,900+ in monthly recurring revenue.
11
MD7 Unique Insights
8 things you probably missed — data-backed, action-ready
Insight #1 — Volume Record Coming

May Is Already Bigger Than April

  • 42 trials through May 17 — already 3 more than all of April (39). 14 days left.
  • If May closes at the same pace, you're looking at 55-65 trials — your biggest month ever.
  • Volume is accelerating. The question is: can the close rate keep up?
Track weekly. If May hits 55+ trials at 25%+ = 14 new members in one month.
Insight #2 — Source Correction

Reddit Has Been Your Secret Channel All Along

  • Joseph Jones (Apr 1 trial, signed same day) was labeled "reddit lol" in the notes. Was previously counted as Unknown.
  • Reddit: now 3 trials, 1 confirmed signup = 33.3%. That's not a fluke — that's a pattern.
  • Low-cost channel. Worth investing 1 post per week to test.
One Reddit post per week costs 0 dollars. If it sends 5 trials at 33% = 1-2 more members/month.
Insight #3 — Competitor Intel

Two Kings Gym Members Are Ready to Switch

  • miles tepermen and Nakul sadayappon (May 16) both said they're still training at Kings in Williamsburg.
  • They came to Hinds anyway. That means they already know you exist and liked what they saw.
  • They're not gone — they're on the fence. Follow up in 2-3 weeks when they have more time.
Text in 2 weeks: "Hey — how's training going? Our schedule has some great evening spots open if you want to switch over."
Insight #4 — BJJ Gaining Momentum

BJJ Is Becoming a Real Draw

  • Kwan Sohn (May 17): blue belt, bought a 5-class pack on the spot. That's the target BJJ customer.
  • May BJJ additions: Charlotte Tao, Laurel Holloway (visitor), Victoria Stephens (HIGH lead).
  • Group word-of-mouth for BJJ is growing — 3 BJJ group arrivals in April and May.
BJJ is no longer Muay Thai's shadow. Consider promoting it separately on Google Maps.
Insight #5 — Churn Risk

donald Dinermen: Great Signup, High Churn Risk

  • Signed up May 16 but explicitly said he pauses 3+ weeks at a time for travel.
  • Without a pause/resume plan, he may just cancel.
  • Set him up in ZP with a "travel pause" option now — before his first pause request.
Proactive pause setup = he stays a member. One conversation today saves $169/mo.
Insight #6 — Group Trial Wave

Group Arrivals Are Accelerating in May

  • May had 4 separate group arrivals: Prabhdeep/Sohraab/Claudio (3 ppl), Ozzie/Victoria (2), alex/joanna/chelsea/alan (4), miles/Nakul (2).
  • Groups convert lower individually but signal strong word-of-mouth health.
  • Strategy: after any group trial, send a group text — "You all looked great out there. If 2+ of you sign up together, first month is on us."
Group close deals can convert 2-3 at once. Build a simple group pricing offer.
12
Growth Recommendations
6 actions based on May 2026 data — close more, market harder, automate the rest
Action #1 — Do This Today

Message the 2 HOTTEST Leads + 19 HIGH Priority Now

  • Shawn Zhou (5/17): "Asked about signing up online — first thing on his mind." Message within hours.
  • Johannes Fuchs (5/16): "Said he'd like to sign up the next time he comes." Invite him back this week.
  • Then work through all 19 HIGH leads: "Hey [Name], great having you at Hinds! Ready to lock in your spot? We have a 5-class pass for $150 — perfect way to start. Reply or sign up online."
175 warm leads. Even 20% close rate = 35 new members = $35K+ in 6-month revenue.
Action #2 — May Marketing Push

Launch a "Summer Strong" Campaign for May & June

  • People start gym shopping in May before summer — you have a 6-week window right now.
  • Run a Google Ad campaign targeting "Muay Thai LIC" and "martial arts Long Island City" — your Google trials already close at 30.9%. Paid clicks will compound that.
  • Post 3x/week on Instagram: 1 class clip Reel, 1 member story, 1 "book your free trial" post. No posts = no new eyeballs.
  • Add a banner to your Google Business profile: "Free Trial Class — No Experience Needed." Update your photos with recent class shots.
Google is your #1 volume closer at 30.9%. Reddit is showing 50% — watch it. More visibility = more trials = more revenue.
Action #3 — Saturday Conversion Fix

Saturday Has 56 Trials and Only 25.0% Conv — Fix the Close

  • Saturday is your busiest day by far (56 trials). But it only closes at 25.0% — below your Thursday (27.8%) and Monday (33.3%) rates.
  • Assign your best closer to Saturday post-class conversations. After the session ends, give a 2-minute pitch: "Here's what the next 3 months look like if you join today."
  • Offer a Saturday-only deal: "Sign up today and get your first month at $149." Urgency + discount = faster yes.
Raise Saturday conv from 25% to 33% = ~4 extra sign-ups per month = $676+/mo recurring.
Action #4 — Referral Engine Reboot

Turn Your 60 Members Into a Recruiting Team

  • You have 74 confirmed members. If each brings 1 friend per quarter, that's 74 new trial leads — for free.
  • Announce in every class: "Bring a friend this month. They get a free trial. You get a free class." Say it out loud. Put a sign at the front desk.
  • Referral conv is only 17.9% right now. The fix: pair the referred friend with the member in class. Buddy system = higher commitment = higher close rate.
  • Track referral source in Zen Planner so you can reward the top referrers with a shoutout or free month.
78 referral trials in 4+ months. At 25% conv (vs current 17.9%) = 6 extra sign-ups.
Action #5 — Friday Traffic Boost

Friday Is Your Weakest Day (21.4%) — Make It a Trial Day

  • 35 trials, only 6 sign-ups on Fridays — worst conv all week at 17.1%. Two options: fix the close OR shift Friday into a "trial-friendly" day.
  • Create a Friday Intro Night: market it specifically to beginners ("Never trained before? Start Fridays at 6:30 PM"). Beginners are 68% of your traffic already.
  • Post on Instagram and Google every Thursday: "Join us tomorrow — free first class." One post, one CTA, one day lead time.
Friday has volume. Fix the close or build a new entry point. Either way, 21% should not stay.
Action #6 — No-Show Recovery + BJJ Fix

Set Up Automations That Run Without You

  • No-shows: Use Zen Planner automation — text every trial booking 2 hours before class: "See you today at [time]! Address: [address]. Come 5 min early." One setup, runs forever.
  • BJJ: 21 trials, 4 signed up (19.0% and rising vs Muay Thai's 27.8%). Keep the dedicated BJJ coach on every trial. The trend is improving — don't stop now.
  • Re-engagement: Set a 30-day automated email for MED priority leads who haven't responded: "Still training? We have a spot for you." Let the system chase — you focus on new traffic.
Automations = revenue while you sleep. 10 no-shows likely cost 3 members. Fix it once.
13
Zen Planner Sign-Up Cross-Reference
Jan, Feb & Mar 2026 ZP members matched against Master Data trial records
Action Required: 11 People Said "Yes" (Jan–Mar) — But Still Unverified in Zen Planner
These people are marked Signed Up = YES in the trial tracker but do NOT appear in the Jan–Apr Zen Planner exports. Check each one — every missing account = potential lost recurring revenue. Update: Johanna Garzon resolved — confirmed in April ZP export (signed Apr 10).
#NameTrial DateAction
1Hsinyi ChangJan 3, 2026Check ZP — create account or re-engage
2Kamran AliJan 15, 2026Check ZP — create account or re-engage
3Tanvi AbichandaniJan 18, 2026Check ZP — create account or re-engage
4William PaikFeb 8, 2026Check ZP — create account or re-engage
5William PiraquiveFeb 9, 2026Check ZP — create account or re-engage
6Jenny JinFeb 15, 2026Check ZP — create account or re-engage
7Emily KalishMar 7, 2026Check ZP — create account or re-engage
8Clara ChouMar 7, 2026Check ZP — create account or re-engage
9Rebecca MengMar 7, 2026Check ZP — create account or re-engage
10Tenzin KhetsunMar 16, 2026Check ZP — create account or re-engage
11Tim DollardMar 28, 2026Check ZP — create account or re-engage
✓ RESOLVED — Johanna Garzon (trialed Mar 27) — confirmed in ZP April export, signed Apr 10
April 2026 ZP Cross-Reference — 23 Confirmed Sign-Ups + 4 MD7 Additions
ZP April export cross-referenced against trial tracker. Found 10 previously uncounted sign-ups. MD7 added 4 more tracker-confirmed sign-ups: Anthony Le (5/3), Mehul Varma (5/12), donald Dinermen (5/16), Kwan Sohn (5/17). Overall conv rate: 74 sign-ups / 243 total = 30.5%.
FindingCountDetail
April trial sign-ups (ZP confirmed)16First att in April — tracker only had 10 (+6 missed)
Delayed sign-ups from prior trials4Shirui Wang (Mar), Rohit Mandavia (Mar), Dino Romano (Feb), Po Ng (Feb)
Ghost list resolved1Johanna Garzon (trialed Mar 27 — signed ZP Apr 10)
Old member re-activation1Eddy Espinal (first att Jun 2024 — not counted in 2026 totals)
Philip Kim1Trialed Mar 21, signed ZP Apr 2 — likely already in March count
Net NEW sign-ups added to total (ZP + MD7)+1460 → 74 confirmed sign-ups | Conv rate 26.5% → 30.5%
How January, February & March Sign-Ups Were Classified
52 total Zen Planner sign-ups (Jan: 23, Feb: 12, Mar: 17) cross-referenced against 200 Master Data trial entries
January 2026 — 23 Sign-Ups
Trialed (tracked)
  • Geoffrey Enriquez
  • Eddie Kong
  • Maolong (Kevin) Lin
  • Ronan O'Leary
  • Matthew Salvan
  • Sebastian Stephenson
  • Bryant Vladi
  • Peixian Wang
  • Zee Yousif
  • Jason Zheng
  • Oussama Hairane
  • Justin Wu (returning, 1st att Jun 2024)
12
Trialed before tracking started
  • Nav Dhaliwal (1st att Nov 2025)
  • Ilan Goldstein (1st att Mar 2025)
  • Wilson Zhu (1st att Aug 2025)
  • Lenny Veloz (1st att Feb 2024)
4
Walk-in / same-day (no form)
  • Ivy Dong
  • Samuel Lai
  • Lawless Morse
  • Nino Tandilashvili
4
Signed up online before/without trial form
  • Bryan Toledo (online before class)
  • Luis Chavez (online before class)
  • Yotzin Reyes (came Jan 3, signed Jan 9)
3
February 2026 — 12 Sign-Ups
Trialed (tracked)
  • Alexander Fan
  • Oliver Hu
  • Ha Le
  • Terry Lin
  • Andon Mehren
  • Quan Phan
  • Maiah Rodriguez
  • Amanda Rosen
  • Tom Wu
9
Trialed before tracking started
  • Kevin Montevirgen (1st att Nov 2024)
1
Walk-in / same-day (no form)
  • Mike Zhan
1
Signed up online before/without trial form
  • Marc Remache (1st att Jan 3, signed Feb 11)
1
March 2026 — 17 Sign-Ups
Trialed (tracked)
  • Kunal Bhowmik
  • Ivan Gudkov
  • Yutong Ji
  • Kyle Li
  • Aiden Liao
  • Jon Louie
  • Rafael Navia
  • Bryan Nguyen
  • Akshay Pawar
  • Gregory Richardson
  • Hannah Scott
  • Wenson Tsai
12
Not found in trial tracker
  • Gael Leloup
  • Lucas Leuzarder
  • Nicholas Seyda
3
Marked YES but missing from ZP
  • Emily Kalish (Mar 7)
  • Clara Chou (Mar 7)
  • Rebecca Meng (Mar 7)
  • Tenzin Khetsun (Mar 16)
  • Johanna Garzon (Mar 27)
  • Tim Dollard (Mar 28)
5
Also in ZP (ROHIT HEER)
  • Rohit Heer (no-show in tracker, but in ZP Mar 27)
1
What This Tells You
63%
of Jan–Mar sign-ups came through the trial tracker — the system is working
8
in ZP but not in tracker — walk-ins or online sign-ups before tracking
12
said YES in tracker but missing from Jan–Mar ZP — check these accounts today