Trial Tracker Analysis | Muay Thai & BJJ | January – May 2026
270
Total Trials
Jan 2 – May 31, 2026
82
Sign-Ups
ZP-verified members
30.4%
Conversion Rate
Above industry avg of 20-25%
41.0%
Peak Month
Apr best | May wk 41.2% | YTD 30.4%
Quick Guide — What These Words Mean
Trials — People who came in for a free class
Sign-Ups — Trials who became paying members
Conversion Rate — % of trials who signed up. Higher = better.
No-Show — Booked a trial, never walked in
Lead Source — How they found the gym. Google, a friend, walked by.
Warm Leads — Tried the class, haven't joined yet. Still reachable.
HIGH / MED / LOW — How ready they are to join. Based on what they said AND how recently they came in.
1
Monthly Performance
Trial volume, sign-ups, and conversion rate by month
Monthly Trials vs. Sign-Ups
Bar = trials | Line = conversion rate %
Month
Trials
Sign-Ups
Conversion Rate
Change
Rating
January 2026
73
18
24.7%
Baseline
Below Avg
February 2026
39
13
33.3%
+8.6 pts
Strong
March 2026
50
19
38.0%
+4.7 pts
Strong
April 2026
39
16
41.0%
+3.0 pts
Peak Month!
May 2026(through May 31)
69
16
23.2%
-17.8 pts
ZP Pending
TOTAL
270
82
30.4%
-
Well Above Avg
May hit 69 trials — just 4 behind January's 73, but January had an Instagram + Reddit launch push. May ran on pure organic Google and word of mouth. That makes May your strongest organic month on record. Week of May 18 closed at 41.2% — best in 3 months. Week of May 25 added 11 more (18.2% tracker, ZP pending). ZP sign-ups for May 25 week: Jayleen Ovalles and Abena Laast confirmed in tracker — awaiting ZP sync. MD9 note: May sign-ups held at 82 ZP-confirmed. Tracker shows 19 for May — real number likely 20+ once ZP updates.
$
Membership Pricing Reference
Current Hinds LIC rates — used throughout this report for revenue calculations
All Access
$189
/month
BJJ + Muay Thai
Single Class
$169
/month
Muay Thai or BJJ
Kids
$159
/month
Kids membership
5-Class Pass
$150
5 classes / 3 months
$30/class vs $35 drop-in
Drop-In
$35
single class
$50 full day pass
Revenue math: 74 ZP-confirmed sign-ups this period. If all took Single Class ($169/mo) and stayed 6 months = $74,932 in recurring revenue. Every trial that walks out is real money walking out the door.
2
Weekly Breakdown
Week-by-week trial volume and conversion rate
Weekly Trials & Conversion Rate
Click the legend to toggle trials or conversion rate
Week Of
Trials
Sign-Ups
Conv. Rate
Flag
April weeks were much stronger than the tracker showed. May 11 week is incoming. ZP-verified: Apr 6 week hit 50%, Apr 13 at 28.6%, Apr 20 at 35.7%, Apr 27 at 33.3% (Anthony Le signed up). May 11 week just closed: 15 trials, 3 confirmed sign-ups so far (20%). Tracker sign-ups always lag 1-2 weeks — that number is likely higher. 2 of the 5 hottest leads in the system (Shawn Zhou, Johannes Fuchs) came from the May 11 week. Message them before they go cold.
3
Most Popular Time Slots
All-time data — Jan 2 to May 31, 2026 · Volume vs. conversion rate by class time
Trial Volume by Time Slot
Total number of trials per class time
Conversion Rate by Time Slot
% of trials that signed up per class time
Time Slot Summary
Conversion rate bars for quick comparison
5:30 PM has the most traffic but the weakest close. 56 trials at 19.6% — nearly 1 in 5 converts. 1:30 PM (30.2%), 12:00 PM (30.8%), and 11 AM (30.0%) all close near 30% with solid volume. 6:30 PM jumped to 43 trials at 23.3% — good volume, needs better closing. Your best coaches should be on the 12 PM and 1:30 PM slots where the numbers prove the pitch works.
4
Most Popular Days of the Week
All-time data — Jan 2 to May 31, 2026 · Which days drive trials and which days close deals
Trial Volume by Day
Saturday is the busiest day
Conversion Rate by Day
Monday (33.3%) and Wednesday (29.6%) close best
Friday is collapsing. 35 trials, only 6 sign-ups — 17.1% is the worst day by far. That means roughly 1 in 6 Friday trials converts. Saturday volume hit 56 (your busiest day ever) but closes at only 25.0%. Monday leads at 33.3%, Wednesday at 29.6%. If you can shift Friday energy into Monday and Wednesday close quality, your overall rate climbs fast. Friday needs a dedicated closer or a different pitch.
5
Class Popularity
All-time data — Jan 2 to May 31, 2026 · Muay Thai vs BJJ trial and conversion breakdown
Trial Volume by Class
Muay Thai dominates at 89% of active trials (198 of 223)
Conversion Rate by Class
BJJ converts at less than half the Muay Thai rate
BJJ is slowly improving. 21 BJJ trials, 4 sign-ups (19.0%). Muay Thai closes at 27.8%. BJJ went from 11.8% → 16.7% → 19.0% — the trend is moving right. Still 8+ points behind Muay Thai. Assign a dedicated BJJ coach for every trial, do a structured post-class pitch, and offer the 5-class pass on the spot. The improvement is real — keep pushing.
6
How Members Hear About Hinds LIC
Lead source volume vs. conversion rate
Trials by Source
Google and Referrals are the two biggest channels
Conversion Rate by Source
Walk-Ins and Google are the most valuable
Source
Trials
Sign-Ups
Conversion
Verdict
Google/Maps
150
49
32.7%
Top Channel
Friend/Referral
92
14
15.2%
Conv Rate Stabilizing
Walk-In/Other
11
8
72.7%
Best Converter
Reddit
2
1
50.0%
Low Cost, Worth Watching
Instagram
5
0
0%
Not Converting
No Show
10
0
0%
Lost Revenue
Google now drives 63.8% of May trials (44/69) — and it's still your best volume channel at 32.7% all-time conv. Walk-In/Other stays the silent best closer: 72.7% (8/11). Friend/Referral conv is now 15.2% (was 14.9%) — stable but still below its 21.7% peak. Reddit jumped to 50% on 2 trials — small sample but watch it. Instagram still 0/5. MD9 action: Add "Private Sessions" and "Kids Muay Thai" to your Google Business profile — two high-intent keywords that match your exact incoming demand.
7
Previous Gym Experience
Where Hinds LIC trials trained before
Experience Level of Trials
Approx. 63% of trials are brand new to combat sports
Top Previous Gyms Mentioned
Church Street LIC (closed) sends the most displaced members
Conversion: With vs. Without Gym Background
Athletes with gym experience convert higher — 31.5% vs. 24.2%
31.5%
Has Gym Background
23 sign-ups out of 73 trials
24.2%
No Prior Gym
37 sign-ups out of 153 trials
7.3 point gap. Athletes with prior gym experience convert at a meaningfully higher rate. The gap is widening as volume grows. Beginners still make up most of your funnel.
The gap is widening — now 7.3 points. Athletes with prior gym experience convert at 31.5% vs. 24.2% for beginners. That's a clear signal: experienced athletes are more ready to commit. The bigger story: the majority of your funnel has zero gym background. Keep the beginner experience strong, but consider a dedicated pitch for the experienced athlete who already knows the value of training. That 7.3-point gap is money left in the room.
8
Lead Source by Month
How the mix of Google vs. Referral vs. other sources shifted month over month
Trial Volume by Source — Monthly
Stacked bars show source mix each month
Conversion Rate by Source — Monthly
How well each source closed each month
Month
Source
Trials
Sign-Ups
Conv. Rate
Jan 2026
Google/Maps
30
9
30%
Friend/Referral
32
6
19%
Walk-In/Other
5
3
60%
Instagram
3
0
0%
Feb 2026
Google/Maps
25
9
36%
Friend/Referral
12
4
33%
Instagram
1
0
0%
Mar 2026
Google/Maps
28
13
46%
Friend/Referral
16
3
19%
Walk-In/Other
2
2
100%
Apr 2026
Google/Maps
23
12
52.2%
Friend/Referral
12
3
25.0%
Walk-In/Other
1
1
100%
Instagram
1
0
0%
Reddit (Joseph Jones — source corrected)
1
1
100%
May 2026(through May 31)
Google/Maps
44
14
31.8%
Friend/Referral
20
3
15.0%
Walk-In/Other
2
2
100%
Reddit / No Show
3
0
0%
Google is still accelerating. ZP-verified: Jan 30% → Feb 36% → Mar 46% → Apr 52%. That's a straight line up for 4 months. Referrals in April also jumped to 25% (was 8.3% in tracker). Walk-ins close at 60-100% every time they show up. MD7 correction: April Reddit = 1 trial, 1 signup (Joseph Jones — previously labeled Unknown). May's partial data (18-19%) will improve as tracker sign-ups catch up. New insight: two Kings gym visitors (miles tepermen + Nakul sadayappon, May 16) came specifically because they know Hinds. They're still at Kings — follow up when they're ready to switch.
9
No-Show Analysis
All-time data — Jan 2 to May 31, 2026 · 10 no-shows out of 270 bookings (3.7%) — every one is lost revenue
No-Show Rate by Month
March had the highest no-show rate at 6.0%. April 5.1%. May has 2 (2.9%) — bodr Charkary + Krishna Gandikota.
What a No-Show Costs
Based on your actual membership pricing
Total no-shows10
Avg conversion rate30.4%
Estimated lost sign-ups~2 members
Single discipline value$169/mo
If they bought 5-class pass$150 x 2 = $300
If they became members (12 mo)~$4,056
No-Show Log
All 10 no-show entries from the tracker — no changes in MD9
Name
Date
Class
Status
Abdoullah Ahmed
Jan 24, 2026
Muay Thai
No Show
Yang Zhou
Jan 30, 2026
General
No Show
Teddyy Dinner
Feb 14, 2026
General
No Show
Kaylan Godfrey
Mar 7, 2026
Muay Thai
No Show
Rohit Heer
Mar 20, 2026
Muay Thai
No Show
Nicholas Sumasar
Mar 20, 2026
Muay Thai
No Show
Irtiza Chowdhury
Apr 18, 2026
Muay Thai
No Show
Hamza Hafdy
Apr 24, 2026
General
No Show
bodr Charkary
May 16, 2026
General
No Show
Krishna Gandikota
May 20, 2026
General
No Show
Fix: Send a reminder text the morning of every trial booking. Use Zen Planner's automation to trigger a "See you today!" message 2 hours before class. No-show rate is 3.7% across 270 bookings — holding steady. At 30.4% conversion, those 10 no-shows likely cost 3 members and $3,000+ in 6-month recurring revenue.
10
Follow-Up Priority List
All-time data — Jan 2 to May 31, 2026 · 188 people who tried but did not sign up — ranked by feedback + recency
Follow-Up Pool by Source
Where the 188 warm leads came from
Priority Breakdown
Scored by feedback language + how recently they trialed
HIGH PRIORITY25 people
Said they will sign up, mentioned joining, or had strong interest + trialed within 60 days
MED PRIORITY55 people
Enjoyed class or looking for a gym, trialed 30-60+ days ago — still worth a message
LOW PRIORITY108 people
No-shows, came just to try with a friend, or actively chose another gym
Full Follow-Up List
Search by name, class, or source. Use Zen Planner to send follow-up emails to HIGH priority first.
Name
Trial Date
Class
Source
Priority
Notes
MD9 adds 9 new entries, removes Jayleen Ovalles (confirmed signed up). 3 NEW HOT leads from this update: Matthew Ogtong (5/27, overwhelmed but loved it), anish bhasin (5/27, wants privates — has Sean's email), Tingyu zhang (5/29, asked pricing + schedule + privates in one conversation). Also flag: Cruz Bautista (5/29) — do not follow up, made members uncomfortable. Total warm lead pool: 188 people. At just a 20% close rate that's 38 new members — $6,460+ in monthly recurring revenue.
11
MD9 Unique Insights
9 things you probably missed — data-backed, action-ready
Insight #1 — Volume Milestone
69 Trials in May — Strongest Organic Month Ever, 4 Behind January's Launch Blitz
January had 73 trials but that was a paid launch with Instagram + Reddit pushes. May ran on Google and word of mouth only — zero paid campaigns.
Week of May 25 added 11 more trials. The organic floor is rising every month.
If June holds this pace, you're looking at 70+ trials as your new baseline. That would beat January's all-time record on pure organic alone.
May nearly matched your launch month with zero ad spend. June target: 74+ trials to set a new all-time record.
Insight #2 — HOT Leads for Sean
anish bhasin + Tingyu zhang Both Want Private Sessions
anish bhasin (5/27): Asked specifically about privates. Given Sean's email directly. Follow up today to confirm he got the contact.
Tingyu zhang (5/29): Asked about membership price, class schedule, AND private sessions in the same conversation. Three buying signals in one visit.
Private sessions run $100-150/hr. Two consistent private clients = $800-1,200/mo before any membership fee.
Forward both names to Sean today. Two private clients = more revenue than 5 standard memberships.
Insight #3 — Hidden Revenue Signal
Jennifer Yang Bought a T-Shirt Without Signing Up
Technically skilled on the pads. Didn't ask any questions. Didn't sign up. But she bought merch on her way out.
That's not a "no" — that's "I like this place but I don't have a reason to act today." She invested money. She wants connection.
The right message: "You looked great on the pads. Next class is on us — come back this week."
Send the message within 48 hours. Merch buyers who don't sign up are your easiest second-visit close.
Insight #4 — Partner Pull Works
Jayleen Ovalles Came Back 4 Days Later — Her Boyfriend Is a Member
Tried on 5/23, didn't sign up. Boyfriend started membership. Came back May 27 and signed (tracker confirmed, ZP pending).
She didn't need a sales pitch. She needed 4 days watching her boyfriend train. That's the partner pull in action.
Build a "Train Together" partner offer now: 15% off their first month when added to a member plan. Partners churn at half the rate of solo members.
If 5% of 300 members pull in a partner = 15 new members at near-zero acquisition cost.
Insight #5 — Flag for Owner
Cruz Bautista — Do Not Follow Up
Made both coach Remi and other members uncomfortable during and after class (5/29). Left without signing up.
Some leads are not worth closing. A member who disrupts the community costs more than the $170/mo they bring in.
If he contacts again, route directly to management. No follow-up messages from any coach.
Protect your gym culture. One bad-fit member can hurt retention of 3 good ones.
Insight #6 — Competitor Tourists
Ryan Lee + Jhostin Tuquerres: Drop-In Revenue, Not Membership Targets
Ryan Lee (5/31): Trains at King's Combat Williamsburg. In LIC for a week with friend Dylan Ueyama-Burke. Drop-ins only.
Jhostin Tuquerres (5/28): Experienced BJJ fighter. Says he'll drop in when he can. Not looking for a membership.
Both are fine revenue. But more importantly — ask them: "What made you choose Hinds?" Their answer is your best free marketing copy.
Drop-in visitors from competitor gyms = word-of-mouth ads you're not paying for. Create a drop-in punch card to keep them coming back.
Insight #7 — Google Dominance
Google is 63.8% of Your May Trials — Two Keywords Could Double That
44 of 69 May trials came from Google/Maps. Your listing is doing more work than any coach or ad campaign.
Two high-intent keywords are missing from your Google Business profile: "Private Sessions" and "Kids Muay Thai."
Ryan Yu's dad waited over a year for his son to turn 5. That's suppressed demand sitting in Google with nowhere to land.
Add both keywords to your Google Business profile today. 5 minutes, $0 cost. Direct impact on inbound trial volume.
Insight #8 — Week of May 25 Check
18.2% Tracker Conv — Softest Week Since February
11 trials, 2 tracker sign-ups. That's a dip after the May 18 week's 41.2% close rate.
ZP will likely push it higher — tracker always lags. But two soft weeks in May (May 4 was 13.3%) could signal a coach follow-up gap.
Check: did coaches do post-class walkthroughs and pricing convos this week? One missed pitch = $170/mo left on the floor.
Ask each coach: "Did you give every trial your pitch after class?" The data says something may have been skipped.
Insight #9 — Referral Volume Up, Conv Steady
20 Referral Trials in May — But Only 3 Converted (15.0%)
May had 20 referral trials — your highest month since January (32). Volume is back up. But conv held at 15%, not the 21.7% peak.
Some May referrals are clearly casual: Clarisse Acknin (visiting from France), Jhostin Tuquerres (drop-in). Not real conversion targets.
Fix: brief your members before they bring friends — "Tell them this is a real workout, come ready to train and sign up same day." Pre-framed referrals close 2x better.
Raise referral conv from 15% to 20% on 20 trials = 1 extra member. Scale to 30 referral trials = 2-3 extra/month at zero ad spend.
12
Growth Recommendations
6 actions based on May 2026 data — close more, market harder, automate the rest
Action #1 — Do This Today
Message the 2 HOTTEST Leads + 19 HIGH Priority Now
Shawn Zhou (5/17): "Asked about signing up online — first thing on his mind." Message within hours.
Johannes Fuchs (5/16): "Said he'd like to sign up the next time he comes." Invite him back this week.
Then work through all 19 HIGH leads: "Hey [Name], great having you at Hinds! Ready to lock in your spot? We have a 5-class pass for $150 — perfect way to start. Reply or sign up online."
188 warm leads. Even 20% close rate = 38 new members = $38K+ in 6-month revenue.
Action #2 — May Marketing Push
Launch a "Summer Strong" Campaign for May & June
People start gym shopping in May before summer — you have a 6-week window right now.
Run a Google Ad campaign targeting "Muay Thai LIC" and "martial arts Long Island City" — your Google trials already close at 30.9%. Paid clicks will compound that.
Post 3x/week on Instagram: 1 class clip Reel, 1 member story, 1 "book your free trial" post. No posts = no new eyeballs.
Add a banner to your Google Business profile: "Free Trial Class — No Experience Needed." Update your photos with recent class shots.
Google is your #1 volume closer at 30.9%. Reddit is showing 50% — watch it. More visibility = more trials = more revenue.
Action #3 — Saturday Conversion Fix
Saturday Has 56 Trials and Only 25.0% Conv — Fix the Close
Saturday is your busiest day by far (56 trials). But it only closes at 25.0% — below your Thursday (27.8%) and Monday (33.3%) rates.
Assign your best closer to Saturday post-class conversations. After the session ends, give a 2-minute pitch: "Here's what the next 3 months look like if you join today."
Offer a Saturday-only deal: "Sign up today and get your first month at $149." Urgency + discount = faster yes.
Raise Saturday conv from 25% to 33% = ~4 extra sign-ups per month = $676+/mo recurring.
Action #4 — Referral Engine Reboot
Turn Your 60 Members Into a Recruiting Team
You have 74 confirmed members. If each brings 1 friend per quarter, that's 74 new trial leads — for free.
Announce in every class: "Bring a friend this month. They get a free trial. You get a free class." Say it out loud. Put a sign at the front desk.
Referral conv is only 17.9% right now. The fix: pair the referred friend with the member in class. Buddy system = higher commitment = higher close rate.
Track referral source in Zen Planner so you can reward the top referrers with a shoutout or free month.
78 referral trials in 4+ months. At 25% conv (vs current 17.9%) = 6 extra sign-ups.
Action #5 — Friday Traffic Boost
Friday Is Your Weakest Day (21.4%) — Make It a Trial Day
35 trials, only 6 sign-ups on Fridays — worst conv all week at 17.1%. Two options: fix the close OR shift Friday into a "trial-friendly" day.
Create a Friday Intro Night: market it specifically to beginners ("Never trained before? Start Fridays at 6:30 PM"). Beginners are 68% of your traffic already.
Post on Instagram and Google every Thursday: "Join us tomorrow — free first class." One post, one CTA, one day lead time.
Friday has volume. Fix the close or build a new entry point. Either way, 21% should not stay.
Action #6 — No-Show Recovery + BJJ Fix
Set Up Automations That Run Without You
No-shows: Use Zen Planner automation — text every trial booking 2 hours before class: "See you today at [time]! Address: [address]. Come 5 min early." One setup, runs forever.
BJJ: 21 trials, 4 signed up (19.0% and rising vs Muay Thai's 27.8%). Keep the dedicated BJJ coach on every trial. The trend is improving — don't stop now.
Re-engagement: Set a 30-day automated email for MED priority leads who haven't responded: "Still training? We have a spot for you." Let the system chase — you focus on new traffic.
Automations = revenue while you sleep. 10 no-shows likely cost 3 members. Fix it once.
13
Zen Planner Sign-Up Cross-Reference
Jan, Feb & Mar 2026 ZP members matched against Master Data trial records
Action Required: 11 People Said "Yes" (Jan–Mar) — But Still Unverified in Zen Planner
These people are marked Signed Up = YES in the trial tracker but do NOT appear in the Jan–Apr Zen Planner exports. Check each one — every missing account = potential lost recurring revenue. Update: Johanna Garzon resolved — confirmed in April ZP export (signed Apr 10).
#
Name
Trial Date
Action
1
Hsinyi Chang
Jan 3, 2026
Check ZP — create account or re-engage
2
Kamran Ali
Jan 15, 2026
Check ZP — create account or re-engage
3
Tanvi Abichandani
Jan 18, 2026
Check ZP — create account or re-engage
4
William Paik
Feb 8, 2026
Check ZP — create account or re-engage
5
William Piraquive
Feb 9, 2026
Check ZP — create account or re-engage
6
Jenny Jin
Feb 15, 2026
Check ZP — create account or re-engage
7
Emily Kalish
Mar 7, 2026
Check ZP — create account or re-engage
8
Clara Chou
Mar 7, 2026
Check ZP — create account or re-engage
9
Rebecca Meng
Mar 7, 2026
Check ZP — create account or re-engage
10
Tenzin Khetsun
Mar 16, 2026
Check ZP — create account or re-engage
11
Tim Dollard
Mar 28, 2026
Check ZP — create account or re-engage
✓ RESOLVED — Johanna Garzon (trialed Mar 27) — confirmed in ZP April export, signed Apr 10