HINDS LIC GROWTH REPORT

Trial Tracker Analysis  |  Muay Thai & BJJ  |  January – May 2026

212
Total Trials
Jan 2 – May 3, 2026
56
Sign-Ups
Confirmed members
26.4%
Conversion Rate
Industry avg: 20-25%
34.0%
Peak Month
Mar best  |  Apr 25.6%  |  YTD 26.4%
Quick Guide — What These Words Mean
Trials — People who came in for a free class
Sign-Ups — Trials who became paying members
Conversion Rate — % of trials who signed up. Higher = better.
No-Show — Booked a trial, never walked in
Lead Source — How they found the gym. Google, a friend, walked by.
Warm Leads — Tried the class, haven't joined yet. Still reachable.
HIGH / MED / LOW — How ready they are to join. Based on what they said AND how recently they came in.
1
Monthly Performance
Trial volume, sign-ups, and conversion rate by month
Monthly Trials vs. Sign-Ups
Bar = trials  |  Line = conversion rate %
Month Trials Sign-Ups Conversion Rate Change Rating
January 2026 73 18 24.7% Baseline Below Avg
February 2026 39 11 28.2% +3.5 pts Improving
March 2026 50 17 34.0% +5.8 pts Strong
April 2026 39 10 25.6% -8.4 pts Below Mar
May 2026 (partial — 3 days) 11 0 0.0% New Month Too Early
TOTAL 212 56 26.4% - Above Avg
March was the peak. April held steady. May just started. March hit 34% — the best month yet. April landed at 25.6% across 39 trials — a step back from March but better than the original read. May 2026 has only 3 days of data (11 trials, 0 sign-ups so far) — too early to judge. Check back in two weeks. Focus now: close the April warm leads and follow up on the 5 new HIGH priority May leads immediately.
$
Membership Pricing Reference
Current Hinds LIC rates — used throughout this report for revenue calculations
All Access
$189
/month
BJJ + Muay Thai
Single Class
$169
/month
Muay Thai or BJJ
Kids
$159
/month
Kids membership
5-Class Pass
$150
5 classes / 3 months
$30/class vs $35 drop-in
Drop-In
$35
single class
$50 full day pass
Revenue math: 56 sign-ups this period. If all took Single Class ($169/mo) and stayed 6 months = $56,784 in recurring revenue. Every trial that walks out is real money walking out the door.
2
Weekly Breakdown
Week-by-week trial volume and conversion rate
Weekly Trials & Conversion Rate
Click the legend to toggle trials or conversion rate
Week Of Trials Sign-Ups Conv. Rate Flag
Watch the low-close weeks. Jan 5 (12.5%), Jan 26 (11.1%), Feb 16 (16.7%), Apr 13 (14.3%), and Apr 27 (8.3%) all had decent trial volume but low conversion. Apr 27 is especially worth noting — 12 people showed up, only 1 signed up. That is a follow-up problem, not a traffic problem. People showed up but nobody closed them.
3
Most Popular Time Slots
All-time data — Jan 2 to May 3, 2026  ·  Volume vs. conversion rate by class time
Trial Volume by Time Slot
Total number of trials per class time
Conversion Rate by Time Slot
% of trials that signed up per class time
Time Slot Summary
Conversion rate bars for quick comparison
Afternoon is your closer. 12 PM (35.5%) and 6:30 PM (30.0%) are the top performers. 5:30 PM still brings the most bodies (49 trials) but closes at only 22.4% — that's where you need a harder post-class push. 11 AM is consistent at 26.7% with solid volume. Put your best closer on the 6:30 PM slot.
4
Most Popular Days of the Week
All-time data — Jan 2 to May 3, 2026  ·  Which days drive trials and which days close deals
Trial Volume by Day
Saturday is the busiest day
Conversion Rate by Day
Monday (34.5%) and Thursday (33.3%) close best
Friday is your softest day. 28 trials, only 6 sign-ups (21.4%) — the lowest close rate all week. Saturday volume keeps climbing (51 trials) but closes at only 25.5% — lots of traffic, room to close harder. Thursday (33.3%) and Monday (34.5%) lead the week — those are your best converting days. Stack afternoon slots on Thu/Mon and your overall rate goes up without adding a single new lead.
5
Class Popularity
All-time data — Jan 2 to May 3, 2026  ·  Muay Thai vs BJJ trial and conversion breakdown
Trial Volume by Class
Muay Thai dominates at 89% of active trials (181 of 203)
Conversion Rate by Class
BJJ converts at less than half the Muay Thai rate
BJJ is still underperforming. 18 BJJ trials, only 3 sign-ups (16.7%). Muay Thai closes at 28.7%. BJJ converts at nearly half the Muay Thai rate — the trial experience needs a dedicated coach and a structured post-class pitch. BJJ showed slight improvement (11.8% to 16.7%) but still needs work.
6
How Members Hear About Hinds LIC
Lead source volume vs. conversion rate
Trials by Source
Google and Referrals are the two biggest channels
Conversion Rate by Source
Walk-Ins and Google are the most valuable
Source Trials Sign-Ups Conversion Verdict
Google/Maps1123632.1%Top Channel
Friend/Referral761317.1%High Vol, Low Conv
Walk-In/Other9666.7%Best Converter
Instagram500%Not Converting
No Show900%Lost Revenue
Instagram is still broken. 5 trials, 0 sign-ups — across 5 months. Walk-ins close at 66.7%, Google closes at 32.1%. People who walk through the door already want to be there. Instagram audience isn't ready to commit yet. Don't pour more time into IG content until you test a clearer "book a free trial" CTA.
7
Previous Gym Experience
Where Hinds LIC trials trained before
Experience Level of Trials
66% of trials are brand new to combat sports (140 of 212)
Top Previous Gyms Mentioned
Church Street LIC (closed) sends the most displaced members
Conversion: With vs. Without Gym Background
Athletes with gym experience now convert slightly higher — 28.2% vs. 25.0%
28.2%
Has Gym Background
20 sign-ups out of 71 trials
25.0%
No Prior Gym
35 sign-ups out of 140 trials
3.2 point gap. Athletes with prior gym experience convert at a slightly higher rate. Still well below the industry norm of 10+ points. Beginners are close behind.
The gap is narrowing — now only 3.2 points. Athletes with prior gym experience convert at 28.2% vs. 25.0% for beginners. Most gyms see 10+ points. Your coaching closes the gap well — beginners feel comfortable fast. The bigger story: 140 of your 212 trials had zero gym background. That's a massive beginner funnel. Keep coaches spending time on first-timers — that's where most of your volume is.
8
Lead Source by Month
How the mix of Google vs. Referral vs. other sources shifted month over month
Trial Volume by Source — Monthly
Stacked bars show source mix each month
Conversion Rate by Source — Monthly
How well each source closed each month
MonthSourceTrialsSign-UpsConv. Rate
Jan 2026Google/Maps30930%
Friend/Referral32619%
Walk-In/Other5360%
Instagram300%
Feb 2026Google/Maps25832%
Friend/Referral12325%
Instagram100%
Mar 2026Google/Maps281139%
Friend/Referral16319%
Walk-In/Other22100%
Apr 2026Google/Maps23835%
Friend/Referral1218%
Walk-In/Other11100%
Instagram100%
May 2026 (partial)Google/Maps60Too Early
Friend/Referral40Too Early
Google is your most consistent closer. Jan 30% → Feb 32% → Mar 39% → Apr 35%. Referrals drop to 8% in April — the promo is not moving the needle when traffic slows down. Walk-ins close at 60-100% every month they appear — those people already decided before they walked in. May is too early to read. Double down on Google and get more walk-ins through the door.
9
No-Show Analysis
All-time data — Jan 2 to May 3, 2026  ·  9 no-shows out of 212 bookings (4.2%) — every one is lost revenue
No-Show Rate by Month
March had the highest no-show rate at 6%. April had 2 no-shows (5.1%).
What a No-Show Costs
Based on your actual membership pricing
Total no-shows 9
Avg conversion rate 26.4%
Estimated lost sign-ups ~2 members
Single discipline value $169/mo
If they bought 5-class pass $150 x 2 = $300
If they became members (12 mo) ~$4,056
No-Show Log
All 9 no-show entries from the tracker
NameDateClassStatus
Jake CapriottiJan 24, 2026BJJNo Show
Abdoullah AhmedJan 24, 2026BJJNo Show
Yang ZhouJan 30, 2026GeneralNo Show
Teddyy DinnerFeb 14, 2026GeneralNo Show
Kaylan GodfreyMar 7, 2026Muay ThaiNo Show
Rohit HeerMar 20, 2026Muay ThaiNo Show
Nicholas SumasarMar 20, 2026Muay ThaiNo Show
Irtiza ChowdhuryApr 18, 2026Muay ThaiNo Show
Hamza HafdyApr 24, 2026GeneralNo Show
Fix: Send a reminder text the morning of every trial booking. Use Zen Planner's automation to trigger a "See you today!" message 2 hours before class. No-show rate of 4.2% across 212 bookings is manageable — but at 26.4% conversion, those 9 no-shows likely cost 2-3 members and $2,000+ in 6-month recurring revenue.
10
Follow-Up Priority List
All-time data — Jan 2 to May 3, 2026  ·  156 people who tried but did not sign up — ranked by feedback + recency
Follow-Up Pool by Source
Where the 156 warm leads came from
Priority Breakdown
Scored by feedback language + how recently they trialed
HIGH PRIORITY 35 people
Said they will sign up, mentioned joining, or had strong interest + trialed within 60 days
MED PRIORITY 45 people
Enjoyed class or looking for a gym, trialed 30-60+ days ago — still worth a message
LOW PRIORITY 76 people
No-shows, came just to try with a friend, or actively chose another gym
Full Follow-Up List
Search by name, class, or source. Use Zen Planner to send follow-up emails to HIGH priority first.
NameTrial DateClassSourcePriorityNotes
Start with the 35 HIGH priority leads in Zen Planner today. 4 of them trialed this week (Rica Uy, Benny Liu, Johan Delao, Lies DeFeyter) — they are HOT right now. Use this message: "Hey [Name], great having you at Hinds! Ready to lock in your spot? We have a 5-class pass for $150 — perfect way to get started. Reply here or sign up online." Short. Personal. Direct.
11
Growth Recommendations
6 actions based on April close-out data — close more, market harder, automate the rest
Action #1 — Do This Today

Message the 35 HIGH Priority Leads Now

  • 4 people trialed THIS WEEK and said they're signing up: Rica Uy, Benny Liu, Johan Delao, Lies DeFeyter. Text them within 24 hours.
  • For all 35 HIGH leads use: "Hey [Name], great having you at Hinds! Ready to lock in your spot? We have a 5-class pass for $150 — perfect way to start. Reply or sign up online."
  • Set a 7-day follow-up reminder in Zen Planner for non-responders.
156 warm leads. Even 20% close rate = 31 new members = $31K+ in 6-month revenue.
Action #2 — May Marketing Push

Launch a "Summer Strong" Campaign for May & June

  • People start gym shopping in May before summer — you have a 6-week window right now.
  • Run a Google Ad campaign targeting "Muay Thai LIC" and "martial arts Long Island City" — your Google trials already close at 32%. Paid clicks will compound that.
  • Post 3x/week on Instagram: 1 class clip Reel, 1 member story, 1 "book your free trial" post. No posts = no new eyeballs.
  • Add a banner to your Google Business profile: "Free Trial Class — No Experience Needed." Update your photos with recent class shots.
Google is your #1 closer at 32.1%. More visibility = more trials = more revenue.
Action #3 — Saturday Conversion Fix

Saturday Has 51 Trials and Only 25.5% Conv — Fix the Close

  • Saturday is your busiest day by far (51 trials). But it only closes at 25.5% — below your Thursday (33%) and Monday (34%) rates.
  • Assign your best closer to Saturday post-class conversations. After the session ends, give a 2-minute pitch: "Here's what the next 3 months look like if you join today."
  • Offer a Saturday-only deal: "Sign up today and get your first month at $149." Urgency + discount = faster yes.
Raise Saturday conv from 25% to 33% = ~4 extra sign-ups per month = $676+/mo recurring.
Action #4 — Referral Engine Reboot

Turn Your 56 Members Into a Recruiting Team

  • You have 56 paid members. If each brings 1 friend per quarter, that's 56 new trial leads — for free.
  • Announce in every class: "Bring a friend this month. They get a free trial. You get a free class." Say it out loud. Put a sign at the front desk.
  • Referral conv is only 17.1% right now. The fix: pair the referred friend with the member in class. Buddy system = higher commitment = higher close rate.
  • Track referral source in Zen Planner so you can reward the top referrers with a shoutout or free month.
76 referral trials in 4 months. At 25% conv (vs current 17%) = 6 extra sign-ups.
Action #5 — Friday Traffic Boost

Friday Is Your Weakest Day (21.4%) — Make It a Trial Day

  • 28 trials, only 6 sign-ups on Fridays — worst conv all week. Two options: fix the close OR shift Friday into a "trial-friendly" day.
  • Create a Friday Intro Night: market it specifically to beginners ("Never trained before? Start Fridays at 6:30 PM"). Beginners are 66% of your traffic already.
  • Post on Instagram and Google every Thursday: "Join us tomorrow — free first class." One post, one CTA, one day lead time.
Friday has volume. Fix the close or build a new entry point. Either way, 21% should not stay.
Action #6 — No-Show Recovery + BJJ Fix

Set Up Automations That Run Without You

  • No-shows: Use Zen Planner automation — text every trial booking 2 hours before class: "See you today at [time]! Address: [address]. Come 5 min early." One setup, runs forever.
  • BJJ: 18 trials, only 3 signed up (16.7% vs Muay Thai's 28.7%). Assign 1 dedicated BJJ coach to run every trial. Add a 3-min post-class pitch with specific progress milestones for beginners.
  • Re-engagement: Set a 30-day automated email for MED priority leads who haven't responded: "Still training? We have a spot for you." Let the system chase — you focus on new traffic.
Automations = revenue while you sleep. 9 no-shows likely cost 2-3 members. Fix it once.
12
Zen Planner Sign-Up Cross-Reference
Jan, Feb & Mar 2026 ZP members matched against Master Data trial records
Action Required: 12 People Said "Yes" (Jan–Mar) — But Are Not in Zen Planner
These people are marked Signed Up = YES in the trial tracker but do NOT appear in the Jan, Feb, or Mar Zen Planner exports. April sign-ups are excluded — no April ZP export to cross-reference against. Check each one below — every missing account = potential lost recurring revenue.
#NameTrial DateAction
1Hsinyi ChangJan 3, 2026Check ZP — create account or re-engage
2Kamran AliJan 15, 2026Check ZP — create account or re-engage
3Tanvi AbichandaniJan 18, 2026Check ZP — create account or re-engage
4William PaikFeb 8, 2026Check ZP — create account or re-engage
5William PiraquiveFeb 9, 2026Check ZP — create account or re-engage
6Jenny JinFeb 15, 2026Check ZP — create account or re-engage
7Emily KalishMar 7, 2026Check ZP — create account or re-engage
8Clara ChouMar 7, 2026Check ZP — create account or re-engage
9Rebecca MengMar 7, 2026Check ZP — create account or re-engage
10Tenzin KhetsunMar 16, 2026Check ZP — create account or re-engage
11Johanna GarzonMar 27, 2026Check ZP — create account or re-engage
12Tim DollardMar 28, 2026Check ZP — create account or re-engage
How January, February & March Sign-Ups Were Classified
52 total Zen Planner sign-ups (Jan: 23, Feb: 12, Mar: 17) cross-referenced against 200 Master Data trial entries
January 2026 — 23 Sign-Ups
Trialed (tracked)
  • Geoffrey Enriquez
  • Eddie Kong
  • Maolong (Kevin) Lin
  • Ronan O'Leary
  • Matthew Salvan
  • Sebastian Stephenson
  • Bryant Vladi
  • Peixian Wang
  • Zee Yousif
  • Jason Zheng
  • Oussama Hairane
  • Justin Wu (returning, 1st att Jun 2024)
12
Trialed before tracking started
  • Nav Dhaliwal (1st att Nov 2025)
  • Ilan Goldstein (1st att Mar 2025)
  • Wilson Zhu (1st att Aug 2025)
  • Lenny Veloz (1st att Feb 2024)
4
Walk-in / same-day (no form)
  • Ivy Dong
  • Samuel Lai
  • Lawless Morse
  • Nino Tandilashvili
4
Signed up online before/without trial form
  • Bryan Toledo (online before class)
  • Luis Chavez (online before class)
  • Yotzin Reyes (came Jan 3, signed Jan 9)
3
February 2026 — 12 Sign-Ups
Trialed (tracked)
  • Alexander Fan
  • Oliver Hu
  • Ha Le
  • Terry Lin
  • Andon Mehren
  • Quan Phan
  • Maiah Rodriguez
  • Amanda Rosen
  • Tom Wu
9
Trialed before tracking started
  • Kevin Montevirgen (1st att Nov 2024)
1
Walk-in / same-day (no form)
  • Mike Zhan
1
Signed up online before/without trial form
  • Marc Remache (1st att Jan 3, signed Feb 11)
1
March 2026 — 17 Sign-Ups
Trialed (tracked)
  • Kunal Bhowmik
  • Ivan Gudkov
  • Yutong Ji
  • Kyle Li
  • Aiden Liao
  • Jon Louie
  • Rafael Navia
  • Bryan Nguyen
  • Akshay Pawar
  • Gregory Richardson
  • Hannah Scott
  • Wenson Tsai
12
Not found in trial tracker
  • Gael Leloup
  • Lucas Leuzarder
  • Nicholas Seyda
3
Marked YES but missing from ZP
  • Emily Kalish (Mar 7)
  • Clara Chou (Mar 7)
  • Rebecca Meng (Mar 7)
  • Tenzin Khetsun (Mar 16)
  • Johanna Garzon (Mar 27)
  • Tim Dollard (Mar 28)
5
Also in ZP (ROHIT HEER)
  • Rohit Heer (no-show in tracker, but in ZP Mar 27)
1
What This Tells You
63%
of Jan–Mar sign-ups came through the trial tracker — the system is working
8
in ZP but not in tracker — walk-ins or online sign-ups before tracking
12
said YES in tracker but missing from Jan–Mar ZP — check these accounts today